Last updated: 9 October 2025
At Zone Safety Training, we believe everyone should be able to access and benefit from our training and online services.
We’re committed to ensuring our website, learning materials, and training environments are accessible and inclusive for all learners.
1. Our commitment
We aim to make our website and training accessible to the widest possible audience, regardless of ability, technology, or circumstance.
We continually work to improve usability and accessibility by following recognised standards and guidance, including the Web Content Accessibility Guidelines (WCAG) 2.2.
2. Measures we take
To support accessibility, we:
- Design our website with clear structure, readable text, and consistent navigation.
- Use text alternatives for images wherever possible.
- Ensure strong colour contrast between text and background.
- Avoid flashing or distracting animations.
- Provide forms and controls that can be navigated using a keyboard.
- Use accessible training materials in plain, easy-to-read language.
- Offer adjustments and support for learners with specific needs or disabilities.
3. Training accessibility
Our trainers are experienced in adapting sessions for different learning needs.
If you require adjustments — for example, large print materials, step-free access, or additional time for assessments — please let us know when booking, or as soon as possible before your course.
We’ll always do our best to accommodate your needs.
Contact our support team at info@zonesafetytraining.com or call 01242 323 667 to discuss any adjustments.
4. Website accessibility
We want our website to be easy for everyone to use.
It should allow you to:
- Change colours, contrast levels, and fonts using your browser settings.
- Zoom in up to 200% without the text spilling off the screen.
- Navigate most pages using a keyboard or screen reader.
- Listen to the website content using assistive technologies.
If you find any areas that are difficult to use, please let us know so we can make improvements.
5. Feedback and contact information
We’re always looking to improve accessibility.
If you experience any accessibility barriers or need information in a different format (for example, large print, audio, or easy read), please contact:
Accessibility Team
Zone Safety Training
The Limes, Bayshill Road,
Cheltenham,
GL50 3AW
Phone: 01242 323 667
Email: info@zonesafetytraining.com
We aim to respond to all accessibility enquiries within five working days.
6. Enforcement procedure
If you’re not happy with our response, you can contact the Equality Advisory and Support Service (EASS) for advice and support:
www.equalityadvisoryservice.com or 0808 800 0082.
7. Continuous improvement
We regularly review our website and training materials to identify and fix accessibility issues.
As part of this, we plan periodic accessibility checks and updates to make sure our content remains inclusive and up to date.
